Supervisory Flow Chart

August 20, 2018

Our Adult Family Home (AFH) located in the Madison/Sun Prairie area providing 24/7 care to residents.

 

PROGRAM MANAGER– (must be available Mon – Fri 7am to 3pm and on call for call ins and emergency response)

 

The PROGRAM MANAGER reports to the Director of Operations and are responsible for ensuring the overall quality and compliance of the program by: Managing all aspects of the staff at assigned facility including hiring, training, safety, discipline, and performance reviews. Schedule transport for residents to medical appointments and community events. Manage and ensure compliance with all aspects of Wisconsin DHS 83 and 88 rules and regulations. Manages staff scheduling to ensure proper coverage. 

 

Recognizes and responds to crisis situations according to training and guidelines. Ensures and maintains confidential client information and records. Flexible to work 1st, 2nd, and 3rd shift, if required. Qualified candidates will have the following: Three years experience as a manager/supervisor in an Adult CBRF or Adult Family Home for individuals with disabilities/dementia care. Proficient with computer software applications, preferably Microsoft Office Suite. Ability to work independently with minimal supervision. Professional and effective leadership skills. High level attention to detail. Ability to handle, work with, and maintain confidential and sensitive information. Ability to articulate ideas and information verbally and in writing in a clear, concise, and professional manner. Professional and effective written and verbal communication skills. Effective and thorough investigation and problem-solving skills. Attentive listening skills. Dependable transportation. Valid Wisconsin Class D driver’s license for three years with an acceptable driving record and company policy and an insured vehicle

 

RESIDENT WELLNESS COORDINATOR(must be available Mon – Fri 7am to 3pm and on call for call ins and emergency response)

 

The Resident Wellness Coordinator position is managerial (supervisory), salaried and requires on-call rotation with the Manager. Job Qualifications: 6 months or more experience in the Health Care Field as a Certified Health Assistant or Resident Care Coordinator. Resident Health Coordinator Responsibilities: Responsible for the coordination of, along with the Regional Nursing Services, the total health program which will assure that safe and competent service is provided to all residents. Assessments Individual service plans development and updating Evaluation of resident evacuation limitations. Assisting in the supervisory functions, activities, and training of caregivers. Maintain current work schedules, which reflect need determined by census and resident acuity. Ensures that the duties of health personnel are clearly defined and assigned to staff members; consistent with the level of education preparation, experience and licensing of each. Is on call on a rotating basis or as needed. Meets with all health (RCC) staff on a regular basis to advise, educate, and update. Monitors/coordinates with the supervisory functions of Med-passers. Coordinates health service with other departments. Reviews the ISP (Individual Service Plan) requirements of each resident admitted to the facility and assists in planning care. Participates with professional staff members in developing and maintaining resident care policies and procedures, and establishing a system for their execution. Responsible for maintaining documentation, which reflects healthcare needs of each resident, care and treatment provided resident response to care and treatment, and resident disposition. Makes daily rounds to monitor and evaluate resident care, proper medication storage area, equipment, and etc. Attends administrative staff meetings, participates as required in committees. Answers inquiries by residents or families as required. Participates in planning and budgeting for health services. Develops and periodically updates objectives that define the type of health care the facility provides. Participates in the survey process, responding to any inquiries by regulatory agencies and consulting agencies to provide information and help as required. Acts as representative of the facility in the community or at professional meetings.

 

CAREGIVER: 1year or more experience in the Health Care Field as a Certified Health Assistant or caregiver. 

 

HOUSE MANAGER(must be available Mon – Fri 7am to 3pm and on call for call ins and emergency response)

 

Having experience in caring for residents with MENTAL HEALTH is important. The House Manager oversees the daily operations of the group home (AFH). Directs the development, implementation and monitoring of the home’s activities according to its Program Statement in compliance with Advanced Adult Care policies and procedures. Responsible for maintaining a safe, clean, and respectful environment for Residents, staff and Resident contacts, and for ensuring that the health, safety, privacy, and welfare of the Residents are promoted and protected with diligence and care. The House Manager is responsible for representing Advanced Adult Care well and promoting its culture, which includes our five values:1. Honesty 2. Work Hard 3. Follow the Rules 4. Love and Serve Others 5. Have Fun!

 

The successful House Manager should have a history of actively demonstrating Advanced Adult Care culture and exhibiting extraordinary care toward residents. Must be adept at working independently, must be able to prioritize and organize workload. Should be eager to learn, including accepting and offering feedback. This position requires a sincere dedication to providing support and health services to the elderly and/or disabled populations in a manner that promotes the philosophy and mission of Advanced Adult Care.

 

The Residents may need care and assistance at any time, so the House Manager is required to have the ability to stand, lift, bend, stoop, push, and pull. Must be AFH trained and certified (Within 90 days of start date). To lead the facility in a manner which maximizes productivity while assuring high quality of care, the House Manager responsibilities include, but are not limited to the following: Supervise and monitor the residents’ personal care, including bathing, meals, laundry, activities, transportation and medication administration. Regularly communicate with and develop relationships with residents, their families, case managers, physicians and other resident contacts. Set priorities for the home and provide oversight, guidance and supervision to the caregivers. Act immediately to resolve any material problems and shortages. Purchases or coordinates ordering materials for the home. Ensures that the proper amount of labor work force is allocated to each shift. Coordinate all details of the admission of new residents, coordination with physician and resident’s contacts regarding paperwork, details, etc. Maintain frequent communications with the Executive Director to assure the timely passing of critical information. Develop systems and procedures to improve, define, and/or standardize house operations. Actively monitor the home’s compliance with every part of AFH. Oversee dietary quality, food prep and delivery. Remain current with industry trends. Communicate to State/County surveyors as needed in the absence of and in coordination with the Program manager. Ensure caregivers are properly trained and backup personnel are used to cover for people who are ill or absent. Manage the procedure and distribution of Resident Funds including the accurate reporting to the rep payee and/or applicable resident contacts. Communicate with Maintenance personnel to ensure that the home meets safety and aesthetic compliance. Regularly communicate with all members of Senior Management to ensure compliance with all Advanced Adult Care policies. Review all incident reports immediately, report incidents to Senior Management, physicians, applicable resident contacts as necessary. Implement safety measures or interventions as necessary. Effectively delegate responsibilities.

 

OFFICE MANAGER– Assisting managers, scheduling and office work

 

QUALITY CONTROL COORDINATOR– Meeting with both clients and staff to determine any problems and find solutions to those problems whether it be household or client specific.  Work alongside managers to promote quality care for the clients and supporting the staff. Establishing activities and developing programs, identifying individual interests and outings for everyone.

 

MAINTENANCE SUPERVISOR– Lawn, household repairs and upkeep

 

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